Frequently asked questions about CRU accounts

A CRU account is a user account allowing to authenticate to access restricted web services provided by the CRU. Some other services, provided by Universities, can also be accessed through a CRU account.

The CRU does not maintain a list of CRU-enabled services ; but such services will provide links for the users to create CRu accounts. Most of the time, only users which institution does not provide a Shibboleth authentication service, will require the a CRU account.

Some online applications do not anymore manage themselves user accounts. They rely on CRU accounts. When you have a CRU account, you can connect to those applications, except if your institution appears in the page http://federation.cru.fr/wayf. In this case, you do not need a CRU account, you can use you institution account to connect to the application.

In both cases, you have got only one account to access to several applications.

Here is the list of the applications to which you can access with you CRU account:

• SourceSup
• CORi
• Security officers intranet
• CRU working groups
• JRES website
• CRU federation management website
• eduroam.fr account management website
• Interface d'accès aux comptes eduroam.fr
• CRU mailing list server
• RENATER mailing list server
• CSIESR mailing list server
• Esup-Portail mailing list server

1. Fill in the account creation form;
2. Then you will receive an email;
3. Click on the link mentionned in this email to confirm the creation of your account;
4. Your account is activated and usable. You will receive another email to confirm this.

There is no prerequisites to get a CRU account. It is avalaible for everyone.

Go to this page fill in your email address. Then you will receive an email and you will be able to choose a new password.

1. Go to CRU account management website;
2. If you are not logged, login;
3. Click on 'My account', there you can change your password.

• log in the the CRU account management service;
• Then, you can click on My account link to access your profile informations and there change your email address by clicking on change your email address link;
• you will then receive an email in your new email address box;
• follow the instructions of this email to finish your email address change.

It depends: If your CRU account associated email address is the one delivered by your organization identity provider you do not need anymore a CRU account. If the email addresses differs then you should probably keep your CRU account. In fact, many resources are basing the authentication on email address. If some resources use different attributes (see EPPN or PersistentID) you must keep your CRU account. But in general, if your institution appears in “Where Are You From?” pages, you should use your organization's account instead of using a CRU account.

If your institution appears in the list of the http://federation.cru.fr/wayf page, you no more have to use a CRU account. However it is possible that you still are automatically redirected to the CRU account authentication page, CRU account authentication page. In order not to be systematically redirected to this CRU account authentication page, go to the http://federation.cru.fr/wayf page then choose your institution.

1. Go to the CRU account management website;
2. If you are not logged in, login;
3. Click on 'My account', then on 'Delete this account' in the page's right bottom;
4. Fill in your password to confirm the deletion of your account.

Contact us as soon as possible, so that we deactivate your account (email address contact at the top of this page).

• the data you provide when you created your account;
• the logs of the connections with your CRU account.

A part or the totality of the informations of your CRU account can be transmitted to the applications that you may access with it. Only required data needed for a smooth operation of an application are transmitted and uniquely when you access that application. The data is not transmitted to any third party. The informations related to the use of the CRU account by its owner are only destined to the technical administrators of the 'CRU account manager'. The data collected is only intended for anonymous statistics and users support purposes. The data can only be used for inquiry in the case of police or justice authority summons legally well-addressed.

3 months for administration purpose.
1 year for authority inquiries.

Users have the right to access to their personal data by emailing at this address compte-cru-support@cru.fr. They can delete their account and thus delete all the informations related to them. (See above “how to delete a CRU account?”)